Read about Mersey Digital's fault and repair services
Telephone Line Faults and Repairs fixed first time by our reliable and qualified Phone Engineers.
Mersey Digital can fault-find and repair any internal wiring faults.
Your service provider, whoever it may be, will only maintain the line and repair it for free as long as the fault is outside or on any wiring before the master socket.
Telephone extension wiring and equipment beyond the master socket is the responsibility of the customer.
Therefore any repairs on this wiring will be chargeable by your service provider.
The service provider, whether it be BT, Talk Talk or Virgin Media will charge call out fees (sometimes well in excess of £100) if their engineers prove the fault to be on a customer's own equipment or wiring.
For a minimal cost (from as little £35) Mersey Digital can determine whether or not the fault is your responsibility, or the responsibility of your service provider. If the fault is the responsibility of your service provider we will provide an engineer's report stating this is the case. they will now repair it free of charge. However, if the fault is internal, Mersey Digital will repair or isolate the fault at a very reasonable price. This will be done on the same day too.
We pride ourselves on providing a professional telephone engineering service at very competitive rates (less than half the price of BT)
Mersey Digital believe that our prices will not be matched by any other provider offering a similar service and we use the very best materials.
Get in touch and find out for yourself why our customers use us time and time again.